Product Title
Support Video
FAQ
Documents & Drivers
Support Video
FAQ
Documents & Drivers
FAQ
App & Control
Battery & Charging
Bluetooth & Connection
Care & Others
Sound & ANC
Pair the earbuds with the QCY app on your phone to check the battery level.
To download the app, just search for "QCY" in your app store.
To download the app, just search for "QCY" in your app store.
1. Pair the earbuds with your phone.
2. Open the QCY app, scroll to the bottom, and click "Add Devices."
3.lf "MeloBuds N60" pops up, select it to connect.
4. lf not, click "Set Up Manually" and choose "MeloBuds N60" from the list to connect.
2. Open the QCY app, scroll to the bottom, and click "Add Devices."
3.lf "MeloBuds N60" pops up, select it to connect.
4. lf not, click "Set Up Manually" and choose "MeloBuds N60" from the list to connect.
1. Get the QCY App.
The QCY app is available on iOS and Android devices. lt can be installed from the Google Play Store or the App Store.
2. Connect the QCY earbuds with your device via Bluetooth (i.e. a smartphone or tablet)
3.Use the QCY app for enhanced product experience.
The QCY app is available on iOS and Android devices. lt can be installed from the Google Play Store or the App Store.
2. Connect the QCY earbuds with your device via Bluetooth (i.e. a smartphone or tablet)
3.Use the QCY app for enhanced product experience.
The app itself doesn’t normally need location access. However, when Bluetooth Low Energy (BLE) is used to find your earbuds, Android requires location permission.
If you prefer not to share your location, close the app and try pairing again.
If you prefer not to share your location, close the app and try pairing again.
Update the fireware on the QCY APP
Pathway: Open the QCY APP -Settings - Firmware Update - Click Update
Pathway: Open the QCY APP -Settings - Firmware Update - Click Update
1. Use a dry cloth or cotton swab with a bit of rubbing alcohol to clean the charging pins in the charging case and on the earbuds to ensure a better connection.
2. Charge your charging case with a different charging cable and wall charger, and make sure the charging case has enough power.
2. Charge your charging case with a different charging cable and wall charger, and make sure the charging case has enough power.
Due to different usage habits and varying battery health between the left and right ears, it is normal for there to be some difference in battery consumption between the two earbuds during use.
1. Ensure the earbuds are seated properly in the case.
2. Clean the charging contacts on both the earbuds and case to ensure a proper connection.
2. Clean the charging contacts on both the earbuds and case to ensure a proper connection.
Your headphones may be out of power. Please use a 5V charger to charge them for two hours.
The total battery life is 60 hours.
The headphones can be used for 9 hous on a single charge.
The headphones can be used for 9 hous on a single charge.
No, they cannot. The ear clips can be connected to two devices at the same time using Dual Connection, but they can only play audio from one device at a time.
Yes, they can be used directly upon being taken out of the case, including when only removing a single earbud.
1. After connecting device A, turn off Bluetooth
2. Then turn on device B Bluetooth and search for connections
3. Reopen device A to achieve one-to-two
When two devices are connected: pause the music or video and other media audio on the current device, click the music on the other device, and the video will automatically switch to play.
2. Then turn on device B Bluetooth and search for connections
3. Reopen device A to achieve one-to-two
When two devices are connected: pause the music or video and other media audio on the current device, click the music on the other device, and the video will automatically switch to play.
1. Cleaning the Contact Pins:
Ensure the charging case is unplugged from any power source.
- Use a cotton swab or a soft cloth moistened with rubbing alcohol or an alcohol wipe to gently clean the contact pins on both the earbuds and the charging
case.
2. Cleaning the Earbud Filters:
-First, remove the ear tips from the earbuds
Use a cotton swab dipped in rubbing alcohol to carefully clean the filters.
Ensure the charging case is unplugged from any power source.
- Use a cotton swab or a soft cloth moistened with rubbing alcohol or an alcohol wipe to gently clean the contact pins on both the earbuds and the charging
case.
2. Cleaning the Earbud Filters:
-First, remove the ear tips from the earbuds
Use a cotton swab dipped in rubbing alcohol to carefully clean the filters.
1. Use your earbuds regularly to avoid battery over-discharge. Aim to use them at least once a month.
2. Charge the earbuds after each use, and don't wait until they drop below 20% to charge.
3. Open the case at least once a month to check that everything works, and charge the case monthly.
4. Clean the charging pins on both the earbuds and case regularly.
5. Keep the ear tips clean and wipe the metal mesh with rubbing alcohol.
6. lf they get wet, use a hairdryer on the 'cool' setting to dry them.
2. Charge the earbuds after each use, and don't wait until they drop below 20% to charge.
3. Open the case at least once a month to check that everything works, and charge the case monthly.
4. Clean the charging pins on both the earbuds and case regularly.
5. Keep the ear tips clean and wipe the metal mesh with rubbing alcohol.
6. lf they get wet, use a hairdryer on the 'cool' setting to dry them.
We offer various ear tip sizes to ensure a good fit.
To find the best fit:
1. Make sure you're wearing the correct earbuds (check the L/R logo).
2. Try different ear tip sizes.
3. Twist the earbuds slightly to find the most secure and comfortable position.
To find the best fit:
1. Make sure you're wearing the correct earbuds (check the L/R logo).
2. Try different ear tip sizes.
3. Twist the earbuds slightly to find the most secure and comfortable position.
Unfortunately, due to issues related to shipping costs and customs fees, we are unable to sell the charging case separately
Cleaning the dustproof netting:
Use a dry toothbrush to genty clean the dustproof netting on the earbuds.Make sure not to apply too much pressure to avoid damaging them
Use a dry toothbrush to genty clean the dustproof netting on the earbuds.Make sure not to apply too much pressure to avoid damaging them
Yes, just take one earbud out from the charging case to use.
lf you are using two earbuds, you can put either one of the earbuds back into the charging case and continue using the other one on its own.
lf you are using two earbuds, you can put either one of the earbuds back into the charging case and continue using the other one on its own.
1. Adjust the ear tips: Try using diferent sizes of eartips and ensure the earbuds are positioned correctly to create a tight seal. This can improve both sounoquality and noise cancellation.
2. check the audio source: Test different types of music and make sure the audio source is clear and free of distortion or noise.
3. Customize the EQ settings: use the QCY app to try different EQ modes or customize the sound profile to suit your preferences.
2. check the audio source: Test different types of music and make sure the audio source is clear and free of distortion or noise.
3. Customize the EQ settings: use the QCY app to try different EQ modes or customize the sound profile to suit your preferences.
Manuals
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