PRODUCTS
Explore
Audios
Intelligent Electronics
Chargers
Accessories
Category
Semi-In-Ear Earbuds
In-Ear Earbuds
Open-Ear Earbuds
Headphones
Neckband Headphones
Portable Amplifiers
Category
Smart Watches
Category
GaN Chargers
Data Cables
Category
Headphone Organizer
Headphone Cases
Headphone Stands
ABOUT QCY
Explore
QCY's Story
Our Company
History
Video
Category
Exploring the Story of QCY
Brand Background
Understanding QCY
Brand Mascot
Category
Exploring Hele Electronics
Enterprise Strength
Certificate
Category
Product Video
NEWS
BLOG
SUPPORT
Explore
Where to Buy
Help Center
FAQ
Distributor Verification
Anti- Fake Verification
Authorized Distributors
Category
For Global
Australia
Bangladesh
Brazil
Canada
Czech Republic
France
Greece
Indonesia
Iran
Italy
Japan
Malaysia
Mexico
Netherlands
Philippines
Russia
Saudi Arabia
Singapore
Spain
Thailand
Türkiye
United Arab Emirates
United Kingdom
United States
Vietnam
Category
Support Videos
User Manuals
Category
EarBuds
Smart Watches
Chargers
Category
AFRICA
AMERICAS
ASIA PACIFIC
EUROPE
MIDDLE EAST
CONTACT US
Choose another country or region to obtain content and online shopping options that are suitable for your location.
EN
中文
EN
ES
CONTINUE
Quick Links
QCY HT03 ANC
QCY T18 MeloBuds
QCY MeloBuds ANC
Crossky Link
QCY-T13 ANC
PRODUCTS
Audios
Intelligent Electronics
Chargers
Accessories
ABOUT QCY
QCY's Story
Our Company
History
Video
NEWS
BLOG
SUPPORT
Where to Buy
Help Center
FAQ
Distributor Verification
Anti- Fake Verification
Authorized Distributors
CONTACT US
TOP
Support
Whatever you need, we’re here to help.
QCY HT03 ANC
QCY T18 MeloBuds
QCY MeloBuds ANC
Crossky Link
QCY-T13 ANC
Home
Support
FAQ
Smart Watches
where to buy
Change country
Smart Watches
Please Select
EarBuds
Smart Watches
Chargers
Wear issues
Shop Now
Can I change the smartwatch strap by myself?
Shop Now
How to charge watch
Shop Now
Charging issues or the watch won't turn on.
Shop Now
How long can a smart watch work after it is fully charged?
Shop Now
My watch's battery draining so fast?
Shop Now
Data synchronization is failed
Shop Now
Fail to Upgrade my watches software ?
Shop Now
My APP is not work.
Shop Now
Do I need to keep my Bluetooth on when I wear my watch?
Shop Now
The watch received no alerts, text messages or phone calls
Shop Now
Mobile app search for the watch failed.
Shop Now
Bluetooth is often disconnected
Shop Now
Bluetooth connection
Shop Now
My watch can't monitor the sleep data?
Shop Now
How set message on watch
Shop Now
Steps are not accurate
Shop Now
What's heart rate for?
Shop Now
What should I do if watch cracks down
Shop Now
How to connect watch?
Shop Now
What is DND?
Shop Now
Blood pressure value is not accurate
Shop Now
Raise up wrist can't wake up display
Shop Now
Why watch gives heart rate value when I don't put it on
Shop Now
The watch does not work
Shop Now
Smartwatch can work without a smartphone?
Shop Now
Can I use smartwatches to take photos?
Shop Now
Does the smartwatch have GPS?
Shop Now
Is the smartwatch waterproof?
Shop Now
Can I use my phone to find my smartwatch?
Shop Now
Can I use my smartwatch to play music?
Shop Now
Can I use my smartwatch to make calls?
Shop Now
Still need help?
We're happy to assist you whenever you need us.
Email Us
Scan the QR code to download the client